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For the majority of deliveries we use Parcel Force.
We provide a delivery service to households within the U.K. mainland only. Without exception we will not deliver to P.O boxes.
We cannot and do not guarantee delivery times as the physical delivery is not within our control, although we do use what we consider to be the best available service. If you require a precise delivery time or require an overnight delivery we are more that happy to organize this at your cost which will depend on the weight of the item being dispatched and most importantly the time your order is received.
If you are unable to accept the delivery it is your responsibility to arrange the collection of the goods form the delivery companies holding depot. We will not accept any costs relating to the transfer, collection or re-delivery of any item.
You should make certain that your address is entered correctly including your post code - if you have a delivery address which may create difficulty for the courier please let us know and we will pass on your instructions.
All orders are subject to a delivery charge of £5.00, the delivery charge is set at £5.00 regardless of the quantity of items ordered. Orders with a value of more than £150.00 are delivered free of charge.
We aim to deliver goods within a period of three to five working days from the date of your order. We do not refund delivery costs unless items are faulty to avoid returns we do inspect items prior to delivery to ensure quality standards are met.